Because Trust Matters

Refund Policy

We want you to have a great experience with us. If for any reason you’re not satisfied with your purchase, we’re here to help.

Eligibility for Refund

  • Refund requests must be made within 7 days of the purchase date.
  • The product must be unused, unopened, and in its original packaging.
  • Proof of purchase (order ID / invoice) is required.

How to Request a Refund

To initiate a refund, please contact us at [your support email / contact page] within 7 days of purchase. Our team will guide you through the process.

Refund Processing

  • Once your request is approved, the refund will be processed to your original method of payment.
  • Refunds may take 5–7 business days to reflect in your account, depending on your bank or payment provider.

Non-Refundable Items

  • Products that are damaged due to misuse
  • Items returned after 7 days of purchase
  • Opened or partially consumed food products (for hygiene and safety reasons)

Need Help?

If you have any questions about our refund policy, feel free to reach out — we’re always happy to assist.